Return & Refund Policy

For VieLight products: 

If not satisfied with the products, you can return them and be refunded 80% of your purchase price within 6 months of purchase. Repairs or exchanges due to malfunction with normal use will also be honored by the company for 1 year.
Please contact Global Wellness Solutions at if you have any questions. You can also call 1-800-217-9168 in North America or +593 99 590 4777. Within Ecuador, our number is 099 590 4777. Please leave us a message, and we will reply to you ASAP.


For all other products:

Natural supplements cannot be returned or refunded.

Other products will only be accepted for a full refund or exchange in case of broken items, flaws, defects or malfunction. Please contact our office if you need to return a product, and we'll be glad to assist you.  

You can find other important information related to Shipping, Privacy and Terms of Service at the foot of the page